GENERAL
We accept returns or exchanges on new, unaltered merchandise within (30) days from the date that the order was delivered. Shipping and handling charges will not be refunded.
We offer free returns, which means that we will supply a shipping label in the event that the return is processed for either STORE CREDIT or PRODUCT EXCHANGES.
If you are requesting a refund, the customer is responsible for all costs associated with the return.
The average processing time is approximately 7 business days and the refund will only be applied to the original form of payment.
Only Items purchased from www.aceofclubsgolfco.com with valid order information are eligible for returns and exchanges.
FREE SHIPPING
Our free shipping and returns offers only apply to orders shipped within the domestic USA.
All orders placed with our FREE SHIPPING offer will be shipped via USPS Ground Advantage Mail Service.
SALE ITEMS
All sale items are final sale items and not eligible for a return or exchange.
MANUFACTURERS WARRANTY
A manufacturers warranty is available (90) days from the purchase date, and is limited to defects in craftsmanship only.
International customers are responsible for all costs associated with a warranty claim.
LASER ENGARVING DISCLAIMER
The laser engraving process is not an exact science, meaning that the results of the may vary due to the differences in porosity and texture of each leather. These differences can effect the appearance, color or brightness from the live preview or proof provided.
CUSTOM BELTS, HEADCOVERS & ACCESSORIES
Custom orders for these items are made-to-order and take approximately 30 business days to be delivered depending on the time of year, current production schedule, and the amount of time needed to source the materials needed.
These items are not eligible for returns or exchanges.
We encourage you to review our
BELT SIZE GUIDE prior to placing your order.
CUSTOM GOLF BAGS
All custom golf bags are made-to-order and take approximately 30-75 days to be delivered depending on the service selected at the time of order;
Standard Service = 30 day production time + 45 day estimated transit time
Express Service = 30 day production time + 15 day estimated transit time
Expedited Service = 15 day production time + 15 day estimated transit time
These items are not eligible for returns or exchanges.
