GENERAL

We accept returns or exchanges on new, unaltered merchandise within (30) days from the date that the order was delivered. Shipping and handling charges will not be refunded. 

We offer free returns, which means that we will supply a shipping label in the event that the return is processed for either STORE CREDIT or PRODUCT EXCHANGES.

If you are requesting a refund, the customer is responsible for all costs associated with the return.

The average processing time is 7 business days and refund will only be applied to the original form of payment. 

Our free shipping and returns offers only apply to orders shipped within the domestic USA.

All orders placed with our free shipping offer will be shipped via USPS Ground Advantage Mail Service. 

All sale items are final sale items and not eligible for a return or exchange.

MANUFACTURERS WARRANTY

We use full grain cowhide leathers, which have been finished to look and feel like exotic animal skins. As a result, all natural markings and imperfections are visible and expected. Also, the pattern and color of the leather may vary slightly from the website presentation. 

The laser engraving color-fill process is completed by hand, and is not an exact science due to the fact that we use full grain cowhide leather for our items. Meaning that the results of the color-fill may vary because each piece of leather varies in porosity and texture, which will effect the variance in appearance, color or brightness from the live preview or proof provided. 

All items that have been personalized in any way are final sale and not eligible for returns or exchanges. 

GENUINE EXOTIC BELTS